After-sales Service
Design and manufacture for the retail environment, and beyond.
Our commitment doesn’t end when the installation team packs up. Your project manager stays your point of contact after handover, ready to resolve anything that isn’t quite right or that needs adjusting once a space is in daily use — a hinge that’s loosened, a panel that’s marked, a lighting element that needs replacing.
We also offer ongoing site maintenance as standard, so your branded environment keeps performing and looking the way it did on day one, not just for the first photograph. For a temporary Christmas installation, that might mean a single scheduled visit; for a permanent fixture in a flagship store, it can mean a maintenance relationship that runs for years.
It’s a simple principle: the same team that designed and built the space is the one accountable for how it holds up. Nothing gets handed off to a third party who wasn’t in the room for the original brief.
Related work
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Tiffany & Co Boots Permanent Units
A long-running permanent fixture kept looking sharp through ongoing maintenance.
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Prada Eye
A permanent Harrods fixture maintained to a flagship standard.
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Skin Ceuticals – Aesthetics of Royal Liver Building
A long-running installation supported by an ongoing maintenance relationship.
